Two sides of the same page. Tutors, start at the top. Families, start where it says For Families. Nothing here is buried, and nothing here is dressed up.
Teaching on FrostBoard works like posting anything else here. Fill it out, publish it, get to work.
There is no application, no waiting list, and no committee reading your bio on a Tuesday. When the required fields are done and the Tutor Agreement is accepted, the profile publishes and families can find it that day.
The full verification is not busywork. Messaging on FrostBoard requires all three, on both sides, so a profile published without them would be a listing nobody could reach.
Families do not get your inbox. They get a conversation thread on FrostBoard, and the person opening it is a parent, a guardian, or an adult student whose account is ID, email, and phone verified, same standard as yours.
FrostBoard emails you when a family reaches out. That email comes from support@frostboard.com and shows up as Clint from FrostBoard. Add it to your safe senders before you publish, because the first message from a family is the one you do not want sitting in a folder for three days.
Nothing about a message is sent in the email body itself. The email tells you there is something waiting, and you read it on FrostBoard.
FrostBoard does not publish phone numbers, and a tutor profile has no public phone field at all. When you decide a family is a fit, you can share your number inside the conversation. That is your call and your timing.
Before publishing, you affirm a short set of statements about yourself. They are statements you make, not checks FrostBoard runs.
Families see the same honest sentence on every profile, word for word: it says what was checked and what was not. No tutor is presented as screened, because none are.
Nobody stands between you and a live profile. That does not mean nobody is paying attention. FrostBoard keeps looking at published profiles, so a problem gets caught by the system instead of by a family.
If something crosses a line, the profile can be paused or suspended, and you are told the reason. This is written down here so a suspension is never the first time you hear that any of this was being watched.
Alaska has seasons and so does a tutoring schedule. Fishing opens, a semester ends, a new baby arrives. Pause the profile and it drops out of the directory the same minute.
Here is what happens after you find someone who looks right, and what FrostBoard did and did not do before that profile reached you.
Your message opens a conversation on FrostBoard. It does not go to the tutor's personal email or phone, and yours does not go to them either.
A parent or guardian opens it and stays on it. A minor cannot message a tutor on FrostBoard, and there is no path around that.
FrostBoard cannot guarantee anyone's safety. Nothing on this platform, and nothing in a tutor's profile, is a promise, an implied representation, or a guarantee that a tutor is safe, qualified, or a good fit for a particular student. FrostBoard strongly encourages every family to do its own due diligence before lessons start, and to keep paying attention after they do.
A tutor's reviews follow them across FrostBoard, so a tutor who is careless here is not starting fresh somewhere else on the platform. Tutors can also review the adult who engaged them.
Because these conversations happen on FrostBoard, the patterns that matter are visible: a tutor steering someone off the platform, a report that repeats, a profile that stops matching what it claims. That visibility is the reason a report can actually go somewhere instead of into a void. It is also why first contact stays here, and it protects the tutor as often as it protects the family.
This is the whole list. Nothing is implied beyond the left column.
If something feels wrong, report it. You do not need proof and you do not need to be sure. A report that turns out to be nothing costs almost nothing. A report nobody made costs a lot.
No. FrostBoard verifies identity with a paid ID check and requires a verified email and phone. Tutors affirm they are not on any sex offender or child kidnapper registry and have no felony convictions for sexual offenses, crimes against children, or homicide. FrostBoard does not verify those statements and does not run background checks, which is why the same sentence appears on every tutor profile.
There is no approval queue. A profile publishes when the tutor finishes it and accepts the Tutor Agreement, the same way a listing posts. What it does take is a 100 percent verified account: ID, email, and phone.
Read the Tutor AgreementNo. A college student who is genuinely good at chemistry and can explain it to a high schooler is a real fit here, and years of tutoring experience is its own field on the profile. Say plainly what you have and what you do not, and let families choose.
No. A parent or guardian opens the conversation and stays on it. Tutors who work with minors say so on their profile.
FrostBoard publishes no phone numbers and a tutor profile has no public phone field. A number on a public profile gets scraped and abused, and first contact belongs somewhere both people are identified. Tutors share a number inside the conversation when they decide to.
The account is removed permanently. That person loses access to all of FrostBoard, not just Academy, and is not allowed back under any name. Where it is appropriate, FrostBoard reports it to law enforcement as well.
Yes. Ratings run both directions, and the review a tutor leaves follows that adult across FrostBoard the same way a tutor's reviews follow them.
The ID check is handled by a third-party service. FrostBoard receives confirmation of the result and does not store copies of ID documents. Tutors and families see a first name and last initial, never the document.
Report it from the profile or from inside the conversation. If a child may be in danger, call 911. To report suspected child abuse or neglect in Alaska, call the Office of Children's Services at 800-478-4444, and if child sexual abuse is suspected, report it to law enforcement as well.
FrostBoard confirms who someone is, keeps first contact in one accountable place, and tells you exactly where the checking stops. The rest is a conversation between two identified people, which is how Alaska has always found a tutor, a mechanic, or a hand with the roof.